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ITIL Service Management
Service catalogue, CAB, incident/problem management, and SLAs
Beginner 240min 1 lessons
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Course Content
1 Introduction to ITIL Service Management
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Course Content

Introduction to ITIL Service Management

ITIL Service Management

Service catalogue, CAB, incident/problem management, and SLAs

📋 Category: Technology Architecture
⏱ Duration: 240 minutes
🎯 Pass mark: 75%

Questions for this course can be added via the Course Manager (admin only).

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